External links

Some elements of GLPI can be associated with a set of links to external applications. These are visible from the Links tab of the various forms.

To parameterize a link, it is possible to use tags which will be replaced by the values of the element. The tags are:

• [LOGIN]: The logged in user’s username

• [ID]: The internal numeric ID for the item

• [NAME]: The name of the item

• [LOCATION]: The name of the item’s location

• [LOCATIONID]: The internal numeric ID for the item’s location

• [IP]: The IP address of the item

• [MAC]: The MAC address of the item

• [NETWORK]: The item’s network

• [DOMAIN]: The item’s domain. If more than one domain is associated with the item, the first one is used.

• [SERIAL]: The item’s serial number

• [OTHERSERIAL]: The item’s inventory number/asset tag

• [USER]: The item’s user

• [GROUP]: The item’s group

• [FIRSTNAME]: The user’s first name (Only applies to User external links)

• [REALNAME]: The user’s surname (Only applies to User external links)

• [FIELD:*]: If the field you want is not available as a separate tag, it may still be possible to use it by referencing its internal field name.

  For example, the comment field would be [FIELD:comment]. The field name is case sensitive and typically it will need to be all lowercase.

Each link can be associated with one or more element types.

If the content is empty, a simple link will be generated. If content is present, it is a link to the download of the content that will be generated.

The link can be opened in a new window according to the Open in new window parameter.

A web type link

Create an external protocol link with the name https://[IP] and assign it to the network hardware.

An RDP link

For remote access on computers, create an external protocol link with the name link with the name RemoteAccess.rdp and set the file content by inserting the content of an RDP type file and replacing the ip / name / domain by TAGS like [IP], [NAME], [DOMAIN].

Note

When using tags from network ports (IP, MAC), if the hardware has several, then this will create as many create as many links as there are ports. For example, for a machine with 2 different IP addresses, 2 links will be displayed.

Remote control through a VNC extension

Some VNC implementations provide an extension that allows to take control of a computer through a browser. In general, the port used is 5900. The corresponding link will be of type https://[IP]:5900 or https://[NAME].[DOMAIN]:5900.