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  • First Steps with GLPI
  • Modules
    • Overview
    • Assets
    • Management
    • Tools
    • Assistance
      • Defining actors and roles
      • Matrix of calculus for priority
      • Tickets
        • Opening a ticket
        • Ticket life cycle
        • Manage tickets
        • Reccurent tickets
        • To go further
      • Manage problems
      • Manage changes
      • Life cycle matrix
      • Managing plannings
      • Display statistics
      • Categories
    • Administration
    • Configuration
  • Advanced Configuration
  • GLPI command-line interface
  • Glossary
GLPI
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TicketsΒΆ

  • Opening a ticket
  • Ticket life cycle
  • Manage tickets
  • Reccurent tickets
  • To go further
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