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First Steps with GLPI
Modules
Overview
Assets
Management
Tools
Assistance
Defining actors and roles
Matrix of calculus for priority
Tickets
Opening a ticket
Ticket life cycle
Manage tickets
Reccurent tickets
To go further
Manage problems
Manage changes
Life cycle matrix
Managing plannings
Display statistics
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Administration
Configuration
Advanced Configuration
GLPI command-line interface
Glossary
GLPI
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Opening a ticket
Ticket life cycle
Manage tickets
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