11
First Steps with GLPI
Modules
Overview
Assets
Management
Tools
Assistance
Defining actors and roles
Matrix of calculus for priority
Tickets
Opening a ticket
Ticket life cycle
Manage tickets
Reccurent tickets
To go further
Manage problems
Manage changes
Life cycle matrix
Managing plannings
Display statistics
Categories
Administration
Configuration
User’s settings
Advanced Configuration
GLPI command-line interface
Glossary
GLPI
Modules
Assistance
Tickets
Previous
Next
Tickets
¶
Opening a ticket
Ticket life cycle
Manage tickets
Reccurent tickets
To go further